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What is excellent customer service?
On my website I promise e𝕩𝕔𝕖𝕝𝕝𝕖𝕟𝕥 𝕔𝕦𝕤𝕥𝕠𝕞𝕖𝕣 𝕤𝕖𝕣𝕧𝕚𝕔𝕖. Because making my customers feel great matters – to me and to...
Mar 31 min read
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How to simplify your writing and engage your readers
Photo by Juan Ellul on Unsplash When I edit business and academic files, one of my goals is to remove unnecessary words. This creates a...
Dec 4, 20241 min read
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Do you know how to use <onto> and <on to>?
Photo by Roman Synkevych on Unsplash If you don't know when to use 𝕠𝕟𝕥𝕠 and when to use 𝕠𝕟 𝕥𝕠, you're not alone. Read on to find...
Oct 14, 20241 min read
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Do you know the difference between copy-editing and copywriting?
Infographic by www.perfectwordsbyamandageorge.com And do you know the difference between copywriting and content writing? What about...
Oct 4, 20241 min read
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Is it between, in between or in-between?
Photo by Jonny Clow on Unsplash We all know it's <Between a rock and a hard place>. ❌ Not, <In between, in-between or inbetween a rock...
Sep 24, 20241 min read
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Six things you should know about abbreviations
1️⃣ What are abbreviations❓ 2️⃣ What types of abbreviation are there❓ 3️⃣ Should acronyms have an article or not❓ 4️⃣ Should...
Jul 30, 20241 min read
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Is it 𝕕𝕦𝕖 𝕥𝕠 or 𝕓𝕖𝕔𝕒𝕦𝕤𝕖 𝕠𝕗?
Ever wondered if you're using 𝕕𝕦𝕖 𝕥𝕠 and 𝕓𝕖𝕔𝕒𝕦𝕤𝕖 𝕠𝕗 correctly? Yep, me too. It's nuanced. And it all boils down to nouns...
Jul 10, 20241 min read
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What is academic proof-editing?
Ever wondered what academic copy-editing and proofreading (proof-editing) involve? Here are some recent tweaks that I made to some...
Jun 26, 20242 min read
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Proofreaders don't make mistakes 👀
Yes, they do. Because they are human. And human brains are not designed for proofreading. Our brains tend to process whole words rather...
Jun 12, 20242 min read
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Are you an -ise or an -ize person?
Infographic by www.perfectwordsbyamandageorge.com Do you like -ise or -ize suffixes? 🔆 I am an <ise> person. 🔆 Please don't ask me...
May 31, 20241 min read
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It's all (zero) relative: defining and non-defining clauses
Otherwise known as that, which and commas. Are you ready? Strap yourself in for some scenarios. SCENARIO IA: Chocolate that is not...
Apr 19, 20242 min read
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Shall we bite the bullet?
I’ve been agonising over bulleted lists – how to punctuate them – for months. What I learnt when I first trained seems to be slightly...
Mar 26, 20242 min read
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Complimentary / complementary / free drink?
Can you spot a confusion? If so, you might make a good proof-editor. That’s a proofreader and copy-editor, rolled into one. Because we...
Feb 21, 20243 min read
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How balanced are you?
Would you know a misplaced modifier or a dangling participle if you saw one? What about an unparallel structure? As a Libra, and a...
Jan 18, 20242 min read
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Goodbye 2023! We won't meet again
How has your year been? For me, 2023 has been a bit of a rollercoaster. I’m not one to wish time away – I like being in the moment –...
Dec 20, 20233 min read
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Listen, learn, rinse, repeat
Absolutely everything that happens, good or bad, is a chance to learn something, if we listen carefully. Listening is a superpower. Here...
Nov 24, 20234 min read
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Muddled about certain words? Don’t worry, Panda’s got you covered
Do certain words elude – escape – you, no matter how hard you try to remember them? Let’s not waste any more time. Why allude to these...
Nov 17, 20232 min read
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'Here's one I made earlier' – Are you a planner or a procrastinator?
Who can forget that immortal Blue Peter line? And those horrible cakes made of pet food and butter icing. Ick. But just imagine if...
Nov 10, 20232 min read
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Should editors be good writers? Are we creators or curators of words?
When I was younger, I wanted to be a journalist. I love hearing people’s stories, researching and writing. But journalism was too edgy...
Nov 3, 20232 min read
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Have you heard of proof-editing? I hadn't either...
I hadn’t come across the term 'proof-editing' when I started training as a proofreader and then a copy-editor. But now it’s a thing....
Oct 25, 20233 min read
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